JESCO VIRTUAL SERVICE SUPPORT
JESCO puts cutting edge technology to work for every customer … this truly is the next generation of support. Our team is putting Smart Glasses to work in our Service Departments throughout every location in five states!
Smart Glasses – The JESCO Technician Connection
Like we said, a JESCO tech never works alone. When looking for issue resolution support, JESCO technicians often rely on Smart Glasses. Every pair of these high-performance glasses contains a camera, and a screen built into the structure of the eyewear. These glasses connect directly to our JESCO Connected Support Service Team.
Connected Support Experts can see what the tech sees in real time, on a computer screen at their remote location, enabling them to guide the tech through the repair.
It’s a supercharged timesaver for your equipment repairs … getting the job done accurately and, in less time than ever before. That’s real horsepower that JESCO leverages for every service customer.
